Warranty Information

 

5-Year Limited Axle Warranty

3-Year Limited Frame Warranty

1-Year Bumper to Bumper Limited Warranty

****IMPORTANT****

Warranty registration Form MUST be filled out within 7 days of Trailer purchase!  Please find under the resources tab at www.Primotrailer.com.  Thank you!

If, however, you encounter a breakdown somewhere on your journey, Primo also offers a limited one-year warranty. This covers defects in materials and workmanship, and electrical. We strive to handle every warranty claim as quickly and easily as possible. It’s part of our commitment to giving our customers the treatment they deserve.

Primo Trailers warrants its trailers and trailer components purchased new by the original owner to be free from defects in material or workmanship under normal use, from the date of sale for the periods as stated:

Five year limited warranty on axle.

Three year conditional warranty on aluminum and aluminum welds

One year on other components.

This warranty excludes components and options which carry their own manufacturer's warranty, wherein that warranty applies.

Primo and selling dealer will at its option, repair or replace components deemed defective by Primo and selling dealer, at no charge for parts and labor. This warranty is void if the trailer is used in other than normal application, or if the trailer is damaged due to incorrect assembly, misuse, neglect, accident, overloading or improper selection of our product.

Brake laws vary from state to state and require dealerships to sell trailers that comply with the laws of the state in which the trailer will be registered. Contact your State Motor Vehicle Department.

For services under this warranty, contact selling dealer or Primo directly at TylerHallblade@Primotrailer.com.